If you reserve a car, other users will no longer see it in their app, so no one will snatch it from you on the way to the car. The first 30 minutes of the reservation are free for you. You then pay 9 cents for each additional minute and can book up to 12 hours in advance. If you have any problems with your reservation, our CallCenter will be happy to help you. Just call +49 (0) 30 / 2016 4975.