Here is an overview of the most frequent warning messages:
Note: Parking brake on
Solution: Release parking brake
> VW Polo, VW Crafter and VW T6
Manual hand brake lever
> VW Golf electronic handbrake button
Note: oil level is too low (engine damage may occur).
Solution: Immediately park the vehicle in a parking space, avoid high speed.
Please switch to another vehicle. Please contact our support immediately.
Our support staff will give you further instructions.
☝️Refilling by yourself is prohibited! It's only permitted after receiving written permission.
Note: Hatch to the engine compartment not closed properly. Do not keep driving!☝️
Solution: Close the hatch.
Note: AdBlue® level is too low No engine restart possible!☝️
Solution: Park the vehicle in the next parking space and contact our support team. You will be informed on how to proceed.
👉If the vehicle is fully loaded, or if you're outside the business area, you may refill AdBlue yourself - but only with instructions from our support!
Note: Lights have failed partially or completely.
Solution: Finish your ride and inform our support. You you will find out whether it's possible to continue your ride or not'.
Note: Engine control unit malfunctioned
Solution: Park the vehicle in the next parking space and contact our support team. You will be informed about the next steps.
Note: Please check the tire pressure: After turning on the ignition the system indicates that the tire pressure on at least one tire is too low.
Solution: Visual inspection of the tires:
a) If no loss of tire pressure is detected, the tire pressure in the system can be reset.
b) if a loss of tire pressure is detected, drive the vehicle slowly into a parking space and contact our support.
Follow the instructions of our support team.
Note: Windshield wiper fluid level too low.
Solution: If the windshield is very dirty, you can refill the wiper fluid at a gas station.
We will refund the cost of the refilled wiper fluid if a receipt is available.🤙