If the damage is new and you cannot find it in the damage list of the partner app, call us via the help button in the respective FREE NOW or Jelbi app.
Articles in this section
- What are the fees and penalties in case I get a ticket or fine when using platforms like Jelbi or FREE NOW?
- I have questions about my data at Jelbi/FREE NOW, who can help me here?
- I have to refuel the MILES vehicle, how does that work at FREE NOW/Jelbi?
- I have a problem with the MILES vehicle by using the FREE NOW/Jelbi app, who will help me?
- How do I report a new damage while using your partner app FREE NOW/Jelbi?
- I had an accident with MILES while using your partner app FREE NOW/Jelbi, now what?
- What are the prices with your partners FREE NOW and Jelbi?
- Who do I speak to if I have questions about my FREE NOW/Jelbi invoice?
- My MILES credit was not offset against my trip at FREE NOW/Jelbi. Why?
- I cannot start a rental via the FREE NOW/Jelbi app, what can I do?