If the car is connected to a charging station, the charging process must be finished before you can start your ride.
How it works:
- Use the app to book the car as usual and click on “End charging process”.
- Disconnect the cable from the car first. Afterwards, confirm the process via the app.
- Now you can remove the cable from the charging station.
- Make sure you put the MILES charging cable back into the trunk!
You can now get in the car & start your ride. Safe trip!
If the cable cannot be disconnected after charging, please use the emergency releases on the car.