As soon as you are near the reserved vehicle, you can open the car using the button at the bottom right.
Then, you will be asked about the cleanliness of the car and you will see a list of defects. Take your time and check if you can detect new damages, because otherwise these could be attributed to you. If you see anything, take photos and please send them to us before your trip via mail at firstname.lastname@example.org
If you are unable to open the vehicle, call +49 (0) 30 / 2016 4975.