At MILES, we define anyone holding his driver’s license for less than 12 months as a rookie. In contrast to many other car sharing providers, we are offering our services to rookies in exchange for a small monthly fee. After starting your first ride within a month, we charge 9€. The rookie fee cannot be paid in MILEScredits.
In case you’re not a rookie and simply received a new driver’s license document, please send a photo of the front and back to email@example.com with the subject “Driver’s License Update”. We’ll update your customer account and disable the rookie fee for you.
Why does the rookie fee exist?
Based on experience, rookies tend to be involved in more accidents than experienced drivers. This is also reflected in the insurance cost for MILES. Hence, we’re covering these additional expenses with the rookie fee.
PLEASE NOTE: The rookie fee will only be charged if you drive at least once within a month.