Go to "MILES Pass" on the main menu in the app to upgrade or downgrade your Pass.
Upgrade
🏆 Do you want to upgrade your MILES Pass Silver and save up to 25% on your rides with Platinum?
Here's how it works:
- Open your MILES app.
- From the home page, go to the main menu.
- Click on "MILES Pass" and select Platinum.
- Confirmed your selection? Your upgrade is active once you receive our confirmation email. This process takes a few seconds.
- Now all you have to do is to reserve a MILES, start your ride and save up to 25% off the regular rate.
Important:
The term of your current MILES Pass will not be restarted as a result of the upgrade. We will charge you exactly the difference between the Silver Pass you have already used and the newly booked MILES Platinum Pass.
Downgrade
You can also downgrade your current MILES Pass at any time via your MILES app.
Here's how it works:
- Open the MILES app.
- From the home page, go to the main menu.
- Click on "MILES Pass" and select Silver.
- After you confirmed your selection you will receive a confirmation email.
- The downgrade will take effect at the end of the period of your current Pass. Until then, you will continue to enjoy all the benefits of Platinum.
Good to know:
You can also cancel your Pass at any time in the app. Read how this works here.