Go to "MILES Pass" on the app's main menu to upgrade or downgrade your Pass.
This how it works:
Upgrade:
- Go to the main menu.
- Now click on “MILES Pass”, select “Upgrade” or “Change Pass”.
- Now select your new pass.
- Selection confirmed? Your upgrade is active as soon as you receive our confirmation email. The process only takes a few seconds.
- You can now start enjoying the new benefits straight away!
Important:
Your current validity period will not restart as a result of the upgrade. We will charge you exactly the difference between the already used and the newly booked pass.
Downgrade:
- Go to the menu via the start page.
- Now tap on “MILES Pass” & select Upgrade or Change Pass.
- Selection confirmed? Finally, you will receive an email confirmation.
- Your current MILES Pass & the associated conditions are active until you renew your new Pass.