In order to book a MILES Pass all you need is an active, unsuspended MILES account.
You can book your MILES Pass easily via the app:
- Go to the main menu.
- Click on "MILES Pass".
- Choose between "MILES Pass Silver" & "MILES Pass Platinum".
- Select your Pass and confirm your selection.
- Pass booked? After the successful booking, you will receive a confirmation email from us.
- Your pass is now active and you will save on each ride going forward.
You have not received a confirmation email from us & the debit from your payment method failed? Please make sure your payment method has sufficient funds.
💡 For more information, click here.
Your account is suspended even though you have registered a valid payment method and paid all outstanding invoices?
For further information, please contact our support team. We will be happy to help you and find a joint solution.