Yes. Even accidents without visible damage must be reported!
You are obliged to report every accident by phone to the police (110) and to our support - this is a requirement of the insurance company and a fixed part of our T&C.
- Damage incurred: The assessment of whether a damage has actually occurred is the sole responsibility of MILES.
- Accidents with objects: Accidents with objects and obstacles (e.g. bollards, walls, lampposts, fences) that do not involve a third party are also always reportable!
- Violation of the obligation to report: If you do not report your accident to the police & our support, you are in violation of our terms and conditions and a contractual penalty will be incurred in accordance with our price and fee schedule.