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WHAT THE FAQ?
What does it cost to use MILES?
How does a rental work?
How, when and where do I refuel?
There are unpaid bills! What do i do now?
How and where do I verify my driver’s licenses?
How can I use your service?
Who can become a member of MILES?
Can I verify myself with a provisional driver’s license?
Can I use MILES for business?
My account is not active. What should I do?
How long does the verification process take?
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How and where can i redeem a voucher code?
Where can I download the MILESapp?
How do I log in / out?
Where can I see my MILESCredits?
The app can't locate me, what to do?
"Unauthorized access" - what does it mean?
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How do I start the rent?
How do I open the car?
How do I start the engine?
How do I connect my mobile phone to the car?
Who can drive the vehicle?
Where can I drive?
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How much does the registration cost?
What is the Unlock Fee?
What for other fees / charges are there?
When do I have to pay for blocking a car?
What are MILEScredits?
How do I pay my bills?
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ROOKIES (YOUNG DRIVERS)
What is the rookie fee, am I a rookie?
Why do rookies pay more?
Who is MILES?
Which vehicles do you have?
What does #milesnotminutes mean?
Why do you do this?
Which rules apply at MILES?
Which other services do you offer?
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