I have received a parking ticket. What happens now?

If you have caused a parking ticket, you are also obliged to cover the costs.

1. First, the authorities send us the ticket. As soon as we have identified you as the driver, we forward your information to them.
2. Afterwards, you will receive the ticket from us by email while the original will be sent to you by post.
3. You have to pay the fine directly to the authorities. In addition, we will charge a processing fee, which we will debit from your payment method.
   
   
   

Please note:

• As we are dependent on the processing time of the authorities, parking tickets can also relate to rides that took place several months ago.
• Your time limit for appealing to the authorities does not start until the traffic fine has been sent to you by mail.
• Please make sure that you always keep your home address in your account up to date in order to avoid unnecessary dunning fees.