In the following cases, our technical support from MILES will be happy to help you:
- The engine won't start.
- The parking mode cannot be activated.
- The rental can't be terminated.
You had an accident?
No matter which app you use to ride MILES, please always adhere to the following steps in the event of an accident:
- Make sure you're safe, provide first aid if necessary, secure the accident site and then inform the police through 110.
- Contact our support via the help button of the respective app and inform us immediately about your accident.