Please note the following about your rental via Free Now:
Available vehicles: You can rent our S, M, L & XL vehicles. Premium vehicles are not available.
Electric cars: Please note that e-cars can be rented but cannot be charged.
Billing: Flexible or planned in advance?
Flexible?
Start your ride at the standard kilometer rate (billed per km). As soon as you drive more cheaply with the daily rate with the highest number of included kilometers, the Free Now app automatically selects the corresponding daily rate for you.
Planned in advance?
Take advantage of the wide range of rates by booking your rate in advance. In this case, all hourly and daily packages are available to you as in the MILES app.
☝️ Important: You must always stay within the parameters of your chosen rate, otherwise it will not be applied at the end of the ride, which can lead to higher costs.
☝️ For L and XL vehicles, a minimum rate of €15 per ride applies. If your trip costs less than €15, you will be charged the minimum rate; if it costs more, our usual pricing system will apply.
Reservation: With our mobility partners you can reserve your MILES free of charge for 10 minutes in advance. An extension of the reservation is not possible.
Damage Report: Please check your MILES for visible damage (scratches or dents) before opening it. If you find any damage, please send us an email to hello@miles-mobility.com including the license plate number, photos, and a short description of the damage.
Airport: At selected airports, you have the option of picking up or dropping off a vehicle. We charge a small additional fee for this, which can vary depending on the airport and vehicle. You can find an overview of all airports and rates here.
💡 At Munich Airport (MUC) you can even rent a vehicle without additional fees and for €22 per trip. You can find more information about the conditions here.