Where can I download the MILES app?
Simply download the MILES app from the Apple App Store or Google Play Store with your Smartphone. Please note: The app is not available for Huawei.
How does the sign-up process work?
Sign up by providing your personal email address and password. You can also sign up directly via PayPal. If you choose this option, your login details will be copied from PayPal.
You will then be guided through the sign-up process, which includes the following steps:
- Entering personal data
- Email and phone number validation
- Verification of your documents
- Registration of your payment method
- Defining your PIN to open our vehicles
Free sign-up rates:
After successfully setting up your payment method, you can enter a promo code or choose between one of the following sign-up rates:
- MILEShello5: 5€ starter bonus, pay 0€
- MILEShello25: 25€ starter bonus, pay only 15€
- MILEShello100: 100€ starter bonus, pay only 50€
- The sign-up rates are only available once for new customers upon registration. Subsequent bookings of our sign-up rates are not possible.
- Our sign-up rates cannot be combined with promo codes.
- The refund of a partially used sign-up rate is not possible.
Are you already a MILES Rider?
- Open the MILES app and click on the menu button in the upper left corner.
Now click on the "Sign up or log in" button and enter your email address and password.
- If you forgot your password, you can reset it at any time by clicking on "Reset password".
- If you originally signed up through PayPal, you will also need to reset your password through PayPal.