If you would like to redeem your PAYBACK °Points for MILES trips, you can purchase a MILES voucher on the PAYBACK website using your °Points.
The following vouchers can be purchased on the PAYBACK website using your °Points:
5€ = 499 °Points
10€ = 999 °Points
25€ = 2,499 °Points
50€ = 4,999 °Points
Click here to access the vouchers on the PAYBACK website.
Please note:
- You will receive the voucher by email. You can then enter the voucher code in the MILES app under "Redeem voucher".
- The voucher is valid for 3 years from the date of purchase and can only be redeemed once. It expires after the expiry date, and the remaining credit will not be refunded.
- The voucher can only be used for vehicle-related costs, not for fees or MILES passes.
- Only one voucher can be redeemed per rental.
- Vouchers can only be redeemed in active MILES accounts in Germany. They cannot be used for MILES for Business.
- You can have a maximum of €300 credits in your MILES account. Once you have reached this amount, you cannot add any more vouchers.
Problems with the voucher code?
Didn't receive a voucher code? Please contact PayPal support:
- FAQ: www.payback.de/faq
- Hotline: 089 / 540 20 80 20
- Contact form: www.payback.de/kontakt
Problems redeeming it in the MILES app? Please contact MILES support via our chatbot Miley or via email: hello@miles-mobility.com