WHAT THE FAQ?
FAQ
Top 6 FAQ
Registration & Log in
Account
Payment profile
Rates & Fees
Reservation & Ride
Parking
Refuelling
Vehicles
Credit
Rookies & Novice drivers
Accident & damage
Further issues & questions
App
About MILES
Partner-Platforms
- What are the fees and penalties in case I get a ticket or fine when using platforms like Jelbi or FREE NOW?
- I have questions about my data at Jelbi/FREE NOW, who can help me here?
- I have to refuel the MILES vehicle, how does that work at FREE NOW/Jelbi?
- I have a problem with the MILES vehicle by using the FREE NOW/Jelbi app, who will help me?
- How do I report a new damage while using your partner app FREE NOW/Jelbi?
- I had an accident with MILES while using your partner app FREE NOW/Jelbi, now what?